Another man is less friendly and demands that the manager speaks to him. “This is not how it should be!” he shouts. He’s been coming to Burger King for years and this has never happened to him. The man demands his money back and also wants a sincere apology. Preferably with an explanation.
Fast food employees are often subjected to being yelled at by dissatisfied customers due to various issues ranging from long wait times to incorrect orders. Even though it’s often a minimum salary job, and the employees have little to no say in how things are being run.
The manager gets called in…