NJ Transit’s response
A representative of NJ Transit released a statement about the video: “We encourage customers to make every seat available by placing bags on their laps or on overhead luggage racks and complying with the direction of train crews.”
“We also expect all passengers to follow our employees’ instructions. If this does not happen, there may be consequences, just as you can see in this video,” the representative added. The transit company was of course displeased with the woman because they were forced to change their usual scheduling.
Want to know what happened once the woman left the train? You’ll find out on the next page.