Emma’s mind whirled with confusion and concern. How could something so serious have happened without her knowing? Determined to uncover the truth, she began to dig deeper. She needed to find out who the stylist was that had handled the client and what exactly had gone wrong.
She called her assistant, Laura, who had been with her from the beginning. “Laura, do you remember anyone coming in for platinum blonde hair and having a terrible reaction? It’s all over Twitter, and I don’t recall this incident.”