As guilty as Emma felt, she was at least relieved that the day was over and that the old lady had left without lashing out at her. But her relief was short-lived. Amid the giggles and cackles over the old lady’s haircut, Emma heard the walk-in bell jingle again.
It was the old woman! She had forgotten her bag at the reception and had come back to retrieve it. Color drained from Emma’s face; she knew the woman must have heard the girls mocking her. Tears streamed down the woman’s cheeks, but before Emma could say anything, the woman grabbed her bag and rushed out