Father with baby is turned away by airline, but then he finds this letter in his pocket

Relieved that his call had been answered, Ruben started to tell her what happened. Of course, the volunteer knew exactly who he was: the man she had shared such a beautiful moment with just a day earlier. And yet, Joyce kept the call short which surprised Ruben. Her last words on the phone gave him hope. 

Want to know what Joyce said to the young father? Read on now!