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Ruth looks at the man in disbelief. He takes her hands and repeats himself: “Your dog is fine madam, we took really good care of him after you fell and we will bring him to you immediately. We would also like to give you something for you and that sweet little dog of yours”, he says while handling her a big box full of presents and toys for her dog to play with. The guy then asks her why a lady of her age would want to go to the store on Black Friday.
Ruth explains to him the whole story about her bond with her grandson, him moving, the dog he gave her, to the part where she wanted to buy the PlayStation for him. The shop assistant is clearly moved by her story and asks her with glassy eyes if she could wait for a moment. When he returns Ruth can’t believe her eyes.