To confirm he had heard Claire correctly, he asked her with a softer tone than before: “Kincade, you say?”. Claire nodded. “Yes, I think they came here together. I didn’t want to give Mr. Kincade the impression we weren’t welcoming of him or his friends.”
A pause filled the room as Claire’s manager considered the situation. Dave was a problem, but Alexander Kincade was an opportunity. How to balance this predicament? If Dave was truly a friend of Alexander, the entire approach to Dave would have to change.