After the relentless pace of this work trip, he was eager to relax into his seat for the long journey home. He needed this time to unwind and decompress. As scheduled, the gate agent called for boarding for his bus.
Excitedly, Jose sprang up and moved to the front of the line, holding his boarding pass. Just a few more steps and he would be settled into his seat, ready to relax and unwind. However, as he reached the desk, the gate agent cast him an apologetic glance.